Shipping and receiving policy


Shipping and payment methods


About shipping

In order to ensure the delivery of all shipments to our customers, a reliable freight service was chosen in cooperation with (SMSA) and (Aramex), which are the leading companies in the Arab world for freight services and transportation solutions. All shipments must be delivered to an address, not a PO Box. No postal address will be accepted

Note: To facilitate delivery, please be sure to write down the neighborhood information, street name, house number, city and mobile phone.

1- Shipping Confirmation: You will receive an email confirming that the shipment has been completed after payment has been received and the order has been processed, along with the tracking number with the dispatch company.

Note: All shipment confirmation messages are sent during business hours. Sunday - Thursday from nine in the morning until three in the afternoon

2- Delivery period: 5-20 working days to deliver the order after receiving shipment confirmation

3- Shipping cost: Shipping goods charges a fee of () riyals when paying with credit cards, Mada cards, and Visa cards.

and () when you choose to pay on delivery

Free returns within the Kingdom. Applications from outside the Kingdom will be automatically calculated during the application process.

secure payment

Protecting your payment information is paramount to us, and our goal is to enjoy and use all available information and tools

On site to make your shopping experience as comfortable and safe as possible.

To ensure that your banking information does not reach any unauthorized party, the most secure payment method has been created in agreement with Bay Fort Secure Online Payment Service.

Option number 1: Pay by credit or card () in cooperation with ()

You can pay by credit card (Master Card or Visa) or by card ()

Option #2: Pay upon receipt

Our store offers the option of payment on delivery, but an additional fee will be charged for this service upon checkout


About shipping

In order to ensure that all shipments are delivered to our customers, a reliable shipping service has been selected in cooperation with () the company. () is the leading company in the Arab world for freight services and transportation solutions. All shipments must be delivered to an address, not a PO Box. No postal address will be accepted

Note: To facilitate delivery, please be sure to write down the neighborhood information, street name, house number, city and mobile phone.

1- Shipping Confirmation: You will receive an email confirming that the shipment has been completed after payment has been received and the order has been processed, as well as a tracking number with the dispatch company ()

Note: All shipment confirmation messages are sent during business hours. Sunday - Thursday from nine in the morning until three in the afternoon

2- Delivery period: 5-14 working days to deliver the order after receiving the shipment confirmation

3- Shipping cost: Shipping goods charges a fee of () riyals when paying with credit cards, Mada cards, and Visa cards.

and () when you choose to pay on delivery

Free returns within the Kingdom. Applications from outside the Kingdom will be automatically calculated during the application process.

secure payment

Protecting your payment information is paramount to us, and our goal is to enjoy and use all available information and tools

On site to make your shopping experience as comfortable and safe as possible.

To ensure that your banking information does not reach any unauthorized party, the most secure payment method has been created in agreement with Bay Fort Secure Online Payment Service.

Option number 1: Pay by credit or card () in cooperation with ()

You can pay by credit card (Master Card or Visa) or by card ()

Option #2: Pay upon receipt

Our store offers the option to pay on delivery, but an additional fee for this service will be charged upon selection